Returns & Exchanges
We want you to be completely satisfied with your purchase from the MoMA Design Store. If you are not happy with your order, you may return or exchange most items within 90 days of purchase with a valid receipt.
Initiate Your Return
Visit our online Returns Portal or contact customer service to generate a prepaid shipping label and receive your return authorization number.
Pack Your Items
Carefully pack the item in its original packaging, ensuring all components and manuals are included to maintain the product's integrity during transit.
Ship the Package
Affix the provided prepaid label to your box and drop it off at any authorized carrier location or schedule a pickup at your convenience.
Receive Your Refund
Once our warehouse inspects the returned item, a refund will be issued to your original payment method, typically within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing