Frequently Asked Questions
Everything you need to know about shopping at MoMA Design Store.
How are the products in your collection selected?
Every item we sell is reviewed and approved by MoMA’s curatorial department to ensure it meets our standards of quality, innovation, and design excellence.
What are your shipping rates and delivery times?
Standard shipping typically takes 5-7 business days. Rates are calculated based on the total value of your order and the destination address.
What is your return policy for home goods?
We accept returns within 90 days of purchase for most items in their original condition and packaging. Please note that some oversized furniture may be subject to a restocking fee.
Do MoMA members receive a discount?
Yes, MoMA members enjoy a 10% discount on most items and access to exclusive seasonal sales and member-only shopping events.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking link. You can also monitor your order status through your account dashboard.
Do you offer international shipping for fragile design objects?
Yes, we ship to over 60 countries worldwide. We use specialized protective packaging to ensure your design objects arrive safely at their destination.